Customer-Focused Selling™ (CFS)
Improve the skills of your team with targeted training.
CFS training uses real-world examples to examine these critical aspects of selling:
Open – build trust and credibility
Investigate – identify the motivating buying factor
Present – apply judgment & offer solutions
Confirm – gain agreement
Position – Build long-term relationships
Your Sales Skills Assessment Tool™ (SSAT) analysis will be able to give you a solid understanding of where your team stands — and where they need to go as well. In Customer-Focused™ (CFS), team members will gain the specific knowledge they need to consistently achieve better sales results.
This is not your typical "sales seminar." This seminar is formatted in an adult learning environment that is highly interactive, in which CFS provides all the core competencies needed for effective consultative selling—with a special emphasis on the particular areas shown by the SSAT to need improvement.
CFS training is uniquely designed to be used every day, not memorized. For every skill taught, there is an immediate application to real-world business situations the participants are facing. They are able to see the applicability for themselves, and come away from the program enthusiastic. Your team will be 100% prepared to put the new learning into action with their own customers and prospects.
To find out more about Resource PI, please click here or call 1-800-947-4489.